£184.50
Learn at your own pace, whenever and wherever it suits you. This self-paced online programme gives you the flexibility to fit your learning around your schedule.
Enjoy lifetime access to the course materials, allowing you to revisit the videos and workbook whenever you need a refresher or want to deepen your learning.
Description :
AI can do more and more. It can analyse information, answer questions and generate content. But what truly helps a client feel seen? What builds trust during a difficult conversation? What opens the door to genuine transformation?
That remains deeply human. This is precisely why emotional intelligence is becoming increasingly valuable in coaching.
Not as a buzzword, but as a practical professional capability: the ability to recognise, understand and intentionally use emotions, both your own and those of others.
According to the ICF Global Coaching Study 2023, coaches worldwide identify the ability to build deep relationships as their greatest differentiator from digital tools
Imagine conversations that truly go deeper. You recognise when a client says something they have not yet fully felt. You know how to build trust without sounding forced. You sense when to step back and when to explore further. That is emotional intelligence in practice.
This programme provides the knowledge, language and tools to do exactly that.
Whether you work with leaders, teams, entrepreneurs or individuals navigating change, your coaching conversations become deeper, your connections stronger and your impact greater.
Testimonials
I’ve given 5-star ratings but this is the only course that deserved it. You’ve helped me so much.” ~ Steffi
“Best descriptions, explanations, and how-tos about empathy I’ve ever come across.” ~ Ryan
“Proof that technical skills are only part of the formula to succeed in business. THANK YOU!!!” ~ Joanna
She speaks at conferences and retreats worldwide and trains professionals across a wide range of sectors, from coaches to medical and legal professionals.
What do coaches say about her? She makes complex topics accessible without oversimplifying them. After her sessions, people see conversations differently
Research by Wittmer, Cooper & Buchanan (2023) shows that developing emotional intelligence not only enhances professional performance but also improves personal wellbeing. This applies both to coaches themselves and to the people they support.
Emotional intelligence is not a soft skill on the sidelines of coaching, it sits at the very heart of it.
Is this programme suitable for beginner coaches?
Yes. The content is accessible for coaches at different stages of their journey, from beginners to experienced professionals.
For what type of coaching is this most useful?
The programme is relevant for all coaching styles and client groups, including leaders, teams, entrepreneurs and individuals.
What is the difference between empathy and emotional intelligence?
Empathy is the ability to understand and share another person’s feelings. Emotional intelligence goes further by including self-awareness, emotional regulation and the intentional use of emotional information in relationships and conversations.
How can I apply this immediately in my practice?
The programme includes practical tools that can be used straight away, including emotion-recognition techniques, trust-building conversation structures and methods for helping clients recognise their own patterns
This programme helps you develop exactly that

